About Us关于我们

We Don't Just Collect Data — We Decode Meaning.我们不堆数据,我们解码意义。

Inigma Consulting Co. is a boutique qualitative research agency registered in New Jersey, USA in 2021, with roots dating back to 2007. We specialize in beauty, personal care, and consumer goods — helping brands decode consumer behavior across the US, Europe, and Asia. We believe the value of qualitative research lies in depth, not scale. Inigma 是一家精品定性研究机构,专注美妆、个护与消费品领域。我们不靠问卷堆数据,而是通过深度对话、沉浸观察和文化解码,帮客户看清消费者的真实动机。成立于 2007 年(2021 年注册于美国新泽西州),我们始终秉持一个信念:定性研究的价值在于深度,而非规模。

Our Philosophy我们的哲学

At the Intersection of Human Behavior and Business Strategy在人类行为与商业策略的交汇处工作

Every consumer is a complex story. Our job is to listen, probe, and decode — then translate those stories into actionable business strategy. Our approach combines:每个消费者都是一个复杂的故事。我们的工作就是倾听、追问、解码,然后把这些故事翻译成可执行的商业策略。我们不相信标准化的模板报告——每一个项目都是定制化的探索旅程。

01

Cultural Context文化语境

Understanding the cultural forces that shape consumer behavior.理解塑造消费者行为的文化力量。

02

Psychological Depth心理深度

Uncovering the emotions and motivations beneath the surface.发掘表象之下的情感与动机。

03

Strategic Translation策略转化

Turning insights into innovation briefs, brand strategies, and product stories.把洞察转化为创新简报、品牌策略和产品故事。

The Inigma Difference我们的差异化

Four Levers That Set Us Apart四大差异化优势(Four Levers)

Founder-Led Guarantee创始人亲自带队 You get the founder herself, from project design to final playback — no junior teams.你得到的不是 junior 团队,而是创始人本人从项目设计到最终汇报的全流程参与。
Beauty Category Fluency美妆品类深度 20 years of focused experience in beauty and consumer goods — we understand your business, not just research methods.20 年专注美妆消费品领域,我们不仅懂研究方法,更懂你的生意。
Curated & Fluid Agility灵活定制研究 We design research for your "what if" questions, not run templated products.我们不"运行"标准化的研究产品,而是为你的每个 "what if" 问题设计专属方案。
High-Touch Partnership高触点伙伴关系 We are an extension of your team — transparent, collaborative, invested in your success.我们是你的团队延伸——透明、协作、真正为你的成功投资。
Founder Profile创始人介绍

Linda Ma

LINDA MA

Founder &
Principal Moderator
LINDA MA

创始人 &
首席主持人

Linda Ma is the Founder and Principal Moderator of Inigma. With 24 years of qualitative research experience — over 20 exclusively focused on beauty and luxury — she has personally conducted 4,000+ hours of interviews with consumers across China and APAC. Linda Ma 是 Inigma 的创始人和首席主持人。她拥有 24 年定性研究经验,其中超过 20 年专注于美妆与奢侈品领域,亲自执行了超过 4,000 小时与中国及亚太区消费者的深度访谈。

  • Research Manager, TNS — served L'Oréal, Louis Vuitton, Nokia曾任 TNS 研究经理,服务 L'Oréal Group、Louis Vuitton、Nokia 等国际品牌
  • Strategic Planning Manager, BBDO/CNUAC Shanghai曾任 BBDO/CNUAC 上海战略策划经理
  • MSc in Marketing, Norwegian School of Management挪威管理学院市场营销硕士
  • Fluent in Mandarin, Shanghainese, English | Working knowledge of German, Norwegian精通普通话、上海话、英语|工作语言:英语、中文、挪威语
"Linda is brilliant at pulling out those 'aha!' moments that completely reframe a project. She's our not-so-secret weapon for nailing the messaging."
Our Team团队

Senior Experts Only资深专家团队

Inigma's core team is composed of senior qualitative research experts. Every member is rigorously selected to ensure your project receives the highest quality of professional service. Inigma 的核心团队由资深定性研究专家组成,每位成员都经过严格筛选,确保你的项目获得最高质量的专业服务。

Our Clients我们的客户(部分)

Selected Clients部分客户

L'Oréal PepsiCo Jägermeister Louis Vuitton and other leading international & local brands及其他国际及本土领先品牌

Ready to See Your Consumers in a New Light?准备好换个角度看你的消费者了吗?

Contact Us联系我们